Privacy Policy

1. Introduction

This Privacy Policy explains how Nabongo Philanthropy (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, contact us, make a donation, submit information through a form, opt in to communications, or otherwise interact with Nabongo Philanthropy.

We are committed to protecting your privacy and ensuring transparency in how your information is handled.

2. Personal Information We Collect

Depending on how you interact with Nabongo Philanthropy, we may collect information such as your name, email address, phone number, mailing address, information submitted through website forms, donation or transaction information, communications with us, areas of interest, and other information you voluntarily provide.

We may also collect technical information relating to your use of the website, such as browser, device, IP address, and website interaction information, where permitted by applicable law.

3. How Personal Information Is Used

We may use personal information to respond to inquiries, communicate about Nabongo Philanthropy and its projects, process donations or transactions, provide requested information, manage donor or supporter communications, administer website functionality, provide customer support, manage communication preferences, protect our website and organization, maintain records, and comply with applicable legal obligations.

We use personal information only for legitimate organizational, charitable, operational, communication, and legal purposes consistent with the circumstances in which the information was collected.

4. Donation and Payment Information

When you make a donation or other payment through the website, payment information may be collected and processed by a third-party payment processor.

Nabongo Philanthropy may receive information relating to the transaction, such as your name, contact information, contribution amount, transaction status, and related records, while complete payment-card information may be processed directly by the payment provider.

Payment providers process information according to their applicable privacy practices and security procedures.

5. SMS Communications

When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number in our system, message content, opt-in or opt-out status, and the date and time of messages.

We use this information solely for purposes related to SMS communication, including sending important notifications, updates, or confirmations, responding to your inquiries, providing customer support, and managing opt-in and opt-out preferences.

Your information is only used to facilitate communication that you have consented to receive.

6. SMS Information Sharing

We take your privacy seriously. We do not sell, rent, or share SMS consent with third parties for their own marketing purposes.

Phone numbers and SMS consent information collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.

Service providers that support the technical delivery of communications may process information as necessary to provide services to Nabongo Philanthropy, subject to appropriate contractual, privacy, and security requirements.

7. SMS Consent

SMS consent is obtained through an affirmative opt-in process. Providing a phone number alone does not constitute consent to receive SMS communications where affirmative consent is required.

Consent to receive SMS communications is not a condition of making a donation, purchasing anything, or receiving services from Nabongo Philanthropy.

8. SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP.

Once opted out, you will no longer receive SMS messages unless you separately opt in again.

For assistance with SMS communications, reply HELP.

9. SMS Terms of Service

By opting into SMS from a web form or other permitted medium, you agree to receive SMS messages from Nabongo Philanthropy. This includes SMS messages for customer care, responses to inquiries, notifications, updates, and confirmations.

Message frequency varies. Message and data rates may apply.

See this Privacy Policy at www.nabongophilanthropy.org.

Message HELP for help. Reply STOP to any message to opt out.

10. How Personal Information May Be Shared

Nabongo Philanthropy does not sell personal information.

We may use service providers that support legitimate organizational functions such as website hosting, payment processing, communications, information technology, analytics, or other operational activities.

These providers may process information only as reasonably necessary to provide their services and subject to applicable requirements.

We may also disclose information where required by law, legal process, or governmental authority, or where reasonably necessary to protect the rights, security, and integrity of Nabongo Philanthropy, its website, its supporters, or others.

SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.

11. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, absolute security cannot be guaranteed.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational and transaction records, manage communications and preferences, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

13. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, maintain security, and improve the visitor experience.

Your browser may provide controls that allow you to manage certain cookies or similar technologies.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information or to obtain information about how personal information is handled.

Requests may be submitted using the contact information provided below. We may need to verify a request before taking action.

15. Children's Privacy

Nabongo Philanthropy supports charitable initiatives that may benefit children and young people. However, the Nabongo Philanthropy website is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other authorization is required by applicable law.

If we learn that personal information has been collected from a child in violation of applicable requirements, we will take reasonable steps to address the information appropriately.

16. Third-Party Links

Our website may contain links to third-party websites or services.

Nabongo Philanthropy is not responsible for the privacy practices, security, or content of independent third-party websites. Visitors should review the privacy policies of third-party services before providing personal information.

17. International Interactions

Because Nabongo Philanthropy supports projects in Kenya and may interact with supporters, participants, service providers, or other individuals in different locations, personal information may be processed or accessed across jurisdictions where permitted and necessary for legitimate organizational activities.

Where applicable, Nabongo Philanthropy will handle personal information in accordance with applicable legal requirements.

18. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, website, technology, programs, or applicable requirements.

Changes will be posted on the website with an updated effective date.